Terms & Conditions
We are bound to give you the best services (Insha’Allah) but we are not bound to provide you with the same teacher for the entire period of course duration because all tutors are on salaries for the specific contract of time with us and you will not leave the Institute due to the Teacher only.
• We strictly prohibited to offer any of our existing or any ex-tutor to take him/her services personally and pay the teacher directly.
• Parents are bound to talk directly to the admin concerning any issue which relates to the payment or learning, etc. Teachers have been hired to teach the subject only.
• If the regular teacher is not available for the classes due to absence, we will be assigned a substitute teacher for classes.
• Parents are bound to serve one-month prior notice before leaving the institute so that we can arrange the alternative student to the teacher’s schedule.
• Your monthly tuition fees will be charged in advance at the beginning of each month. To ensure timely payment, you will receive friendly reminders on the 1st, 3rd, and 5th of each month. The 6th of each month will be the official due date for your tuition payment. Following the due date, you will continue to receive daily payment reminders until your payment is successfully processed.
• If you’ve made a monthly payment but are unable to attend any classes without prior notification, the payment cannot be refunded or carried forward for future sessions. This is because our teachers are committed to the reserved time slots. Makeup class requests will be accommodated only if you inform us at least 6 hours before your scheduled class time.
• If a student needs to take a leave of absence for a period of less than one month, they will be charged for the full month. However, we may consider arranging make-up classes for missed classes at the student’s request.
• Students requesting a leave of absence for a month or more will not be eligible for make-up classes. To retain their registration, students will be granted a 50% discount on their tuition fees for the month(s) of absence. If this concession is not financially manageable, students may approach the academy administration to discuss further concessions that are affordable for them. The administration will make every effort to accommodate students’ financial needs.
• There will be no sessions conducted on Chand Raat and the three days of Eid holidays. These holidays are considered part of the regular academic calendar and are already factored into the tuition fees.
• Classes may be affected due to the electricity breakdown, Internet disconnection, or any internal issue in very rare cases. However, Alternative makeup classes will be set up.
• The appreciation money we collect from your side such as at the time of completion of your Holy Quran for the first time or any Islamic event like (Eid), we distribute the amount among the entire team because this is not an effort of your teacher only.